Thank you for giving us the opportunity to provide you with high class koi. If you have any questions that are not answered below please give us a call 1-800-827-5819 or email us firstname.lastname@example.org
We are located at:
18615 80th Avenue NE
Kenmore, WA 98028
Once you have registered you can visit our auctions and bid on koi.
Winning bidders will receive email notification when auctions are completed.
When auctions are completed, winning bidders will have the option of picking up their koi from our facility in Kenmore Washington, or having their purchases shipped to them via FedEx or to a major airport closest to them. nishikigoi.com guarantees Live Arrival on all koi shipped from our facility. Shipping charges will be for the buyers account.
It is FREE to become a registered member.
After you submit the registration form, you will receive a confirmation email at the address you entered during registration. Click on the link provided in the confirmation email to activate your account.
Once your account is activated you may log into nishikigoi.com and start bidding!
(If you do not receive a confirmation email from us, please check your spam-folder. If it's not in there either, please contact us via email at email@example.com or via phone at 1-800-827-5819)
You must be at least 18 years of age and a resident of the United States to register.
To bid on an item, type your maximum bid amount in the box provided, and click the "Place Bid" button. Your bid must be above the Minimum Bid amount specified in the box and in the increment specified (ex. If the increment is $25 and the current bid is $200, your bid could be $225, $250, $275, etc.).
You will be asked to confirm your bid. Fill in your username and password and click Submit to complete your bid.
One of the most common complaints that we received in the past, was that bidders did not have a chance to respond to "sniper" bids that were placed seconds before the scheduled end of the Auction, effectively "stealing" the Koi at the last minute. This situation has been resolved by a new feature that will automatically extend the auction by five minutes any time a "last minute" bid is placed, giving you ample time for a response.
Note: Maximum bid and proxy bid are the same things. To place a proxy bid, just enter the maximum amount you are willing to pay. Automatic bids will be placed for you up to your maximum amount. Using proxy bidding, you can win the item at the lowest possible price. Your maximum bid is only placed when a competing bidder bids the same amount. Please note that if the current high bidder's maximum bid is higher than the bid you place, you are immediately outbid because your bid is not high enough to beat the earlier maximum bid. Remember: Proxy bidding will confidentially & automatically bid up to your maximum, but in order to avoid being outbid, you must have the highest maximum bid. Also, if another bidder placed a higher maximum bid, your bid will increase to your maximum bid because proxy bidding bids on your behalf up to your maximum bid.
The successful winning bidder will receive email confirmation of their purchase when the auction is over. You will also receive a courtesy phone call from nishikigoi.com to arrange for the payment and shipping of your purchase. You will then have two (2) working days to pay for your purchase. Auctions that are not paid for within this time period are subject to forfeit.
nishikigoi.com accepts payment by Visa, Mastercard, Discover, Amex, or Venmo. Call us toll free at 1-800-827-5819 for any questions or concerns.
nishikigoi.com ships overnight using major airlines to the airport closest to you (starting at $75.00 per box), or by FedEx to your door (starting at $90.00 per box). Guaranteed Live Arrival.
Shipping cost can vary widely depending of size and number of koi, weight and number of boxes and the distance to your destination.
Call us toll free at 1-800-827-5819 for a free rate quote on shipping koi to you.
nishikigoi.com absolutely Guarantees Live Arrival on all koi shipments. We will replace or credit any DOA's. Freight charges are not refundable. Airport shipments must be picked up within two (2) hours after their arrival at the airport. Buyers must be present at the destination address to receive FedEx shipments.Once the koi are removed from the water that they are shipped in, they become the responsibility of the buyer.
You can change your password and contact information after you have logged in.
Click on "Your Profile" in the column to the right to change this information.
Registration is open to anyone 18 years of age or older. Remember, when you bid on a koi at nishikigoi.com you are entering into a binding contract to purchase that koi. Please do not bid if you do not intend to purchase.
Winning bidders will be notified by email and/or telephone and must arrange for payment of their purchases within 48 hours of said notification. Koi must be picked up or shipped within 7 days after the auction closes. nishikigoi.com will not be responsible for koi that are not picked up or shipped within this time frame.
Koi may be picked up at our physical location at 18615 80th Ave NE, Kenmore Washington USA, or can be shipped to the winner using FedEx (direct to your door) or by Air Freight to the closest major airport. All freight charges are for the buyer's account.
Shipping charges vary according to destination, and depending of the number and size koi to be shipped. Buyers can save on shipping charges by shipping more that one koi at a time. Call toll free 1 800 827 5819 for details.
nishikigoi.com Guarantees Live Arrival on all koi shipments subject to the following conditions: In case of shipment via FEDEX, the buyer must be present at the shipping address to receive the shipment. In case of shipment via Air Freight, the buyer must pick up the shipment within 2 hours after arrival at the airport. Once the koi are introduced to water other than the water they were shipped in, the koi become the responsibility of the buyer.
nishikigoi.com ships only to addresses in the United States of America.
nishikigoi.com Live Arrival Guarantee pertains to the koi purchased at our auction only. Shipping charges are always for the buyer's account.
Koi are living animals. In the event that a koi becomes injured, ill or for any other reason unsalable during the course of an auction, nishikigoi.com reserves the right to withdraw that koi from the auction. In the event a koi is withdrawn from the auction, bidders will be notified.
nishikigoi.com maintains a strict quarantine protocol, and strongly recommends that buyers quarantine all new purchases.
nishikigoi.com cannot accept any returns on livestock due to our strict quarantine protocols.
All sizes are approximate. All descriptions are subject to change without notice.
I AGREE THAT UNDER NO CIRCUMSTANCES SHALL nishikigoi.com, PAN INTERCORP, THEIR OFFICERS AND EMPLOYEES, BE HELD RESPONSIBLE OR LIABLE FOR ANY DAMAGES, OF ANY TYPE, DIRECT, INCIDENTAL OR CONSEQUENTIAL FOR NEGLIGENCE OR IN ANY CAPACITY FOR SERVICES PROVIDED. THEIR SERVICES ARE WHOLLY AT MY RISK AND RESPONSIBILITY AND I UNDERSTAND THAT MY PARTICIPATION IN AN AUCTION MAY RESULT IN LOSSES TO MYSELF, FOR WHICH I RELEASE nishikigoi.com OF ALL RESPONSIBILITY. I EXPRESSLY AND VOLUNTARILY WAIVE ANY AND ALL CLAIMS AGAINST nishikigoi.com, THEIR OFFICERS AND EMPLOYEES, ARISING OUT OF MY PURCHASE, SALE OR USE OF ANY ITEMS LISTED OR PURCHASED FROM nishikigoi.com.
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